I went to the Singapore Airlines Office in Melbourne CBD a few weeks back and had such a good experience that I felt I must share it. I required help with altering my return date for a future trip to Europe, and rather than calling the hotline, I opted to talk to someone face-to-face. The office is in the middle of the city and easy to locate, which was a good beginning. The minute I stepped in, I was greeted with a friendly staff who greeted me with a smile and offered help immediately. The wai